Effective Date: 17 January 2026

At SVAPNCLOTH PRIVATE LIMITED, we aim to deliver your orders in a timely and reliable manner. This section explains how your order moves from our store to your doorstep.

How Your Order is Processed

Once you place an order on https://svapncloth.in, it goes through a confirmation and preparation stage before dispatch.

  • Orders are usually processed within 1–2 business days after payment is successfully received
  • Orders placed on weekends or public holidays are handled on the next working day

We make every effort to dispatch your order as quickly as possible.

Delivery Timeline

After dispatch, delivery depends on your location and the shipping method selected:

  • Standard delivery typically takes 5–7 business days
  • Faster delivery options (where available) may arrive within 2–4 business days

Please note that these timelines are estimates and may vary due to external factors such as courier delays, regional restrictions, or unforeseen circumstances.

Where We Deliver

Currently, we ship orders across India. If we expand to new regions, the same will be updated on our website.

Shipping Charges & Offers

Shipping costs are calculated at checkout based on factors like:

  • Delivery location
  • Order value
  • Product size or weight
  • Ongoing offers or promotions

In some cases, we may offer free shipping on selected products or orders that meet specific conditions. Any such offers will be clearly shown on our website at the time of purchase.

Once an order is confirmed, shipping charges (if applied) are generally non-refundable, except in cases where the issue is from our side.

Tracking Your Order

After your order is shipped, you will receive tracking details via email or SMS.

You can use these details to follow your shipment status directly through the courier partner’s tracking system.

If Something Goes Wrong

We understand that shipping issues can happen, and we’re here to help.

  • Delayed Orders: If your order is taking longer than expected, feel free to reach out to us
  • Lost Shipments: If a package is lost in transit, we will arrange a replacement or issue a refund
  • Damaged Deliveries: If your order arrives damaged, we will take appropriate action, including replacement or refund

Important Notes

  • Delivery timelines are indicative and not guaranteed
  • Delays caused by logistics partners, weather, or government restrictions are beyond our direct control
  • Please ensure your shipping details are accurate to avoid delivery issues

Need Assistance?

For any shipping-related questions or support, you can contact us:

SVAPNCLOTH PRIVATE LIMITED
📍 Second Floor, R-25 Rita Block, Shakarpur,
East Delhi, Delhi – 110092, India
📞 +91 7620510379
📧 info@svapncloth.in | svapncloth31@gmail.com