Last Updated: 17 January 2026

Introduction

Welcome to SVAPNCLOTH PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website https://svapncloth.in (“Website”) and the products and services offered through our online store, including clothing, fashion apparel, footwear, accessories, and related products.

By accessing, browsing, creating an account, or placing an order through our Website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using our Website.

1. Acceptance of Terms

By using our Website, creating an account, or placing an order, you confirm that you:

  • Have read and understood these Terms & Conditions.
  • Are at least 18 years of age.
  • Have the legal capacity to enter into binding agreements.
  • Have provided accurate and complete information.
  • Agree to comply with all applicable laws and regulations.

If you do not agree with these Terms, you should not use our Website.

2. Website Use

You agree not to:

  • Use the Website for unlawful, fraudulent, or unauthorized purposes.
  • Copy, reproduce, distribute, modify, or commercially exploit any Website content without our prior written permission.
  • Attempt to gain unauthorized access to our systems or interfere with the Website’s functionality.
  • Upload viruses, malware, or other harmful software.
  • Use automated tools, bots, or scripts to collect Website data without authorization.
  • Engage in activities that may disrupt, damage, or negatively affect the Website or other users.
  • Impersonate another person or provide false or misleading information.

We reserve the right to restrict, suspend, or terminate access for users who violate these Terms.

3. Product Information

We make every reasonable effort to ensure that product descriptions, images, sizes, colors, specifications, and prices displayed on our Website are accurate.

However:

  • Actual product colors may vary slightly due to monitor, mobile, or display settings.
  • Minor variations in fabric, stitching, print, embroidery, texture, or finish may occur.
  • Product measurements may vary slightly due to manufacturing tolerances.
  • Product availability, prices, discounts, and specifications may change without prior notice.
  • Product images may be for illustrative purposes and may not always represent the exact appearance of the delivered product.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

4. Orders and Payments

By placing an order, you confirm that:

  • The information you provide is accurate and complete.
  • You are authorized to use the selected payment method.
  • The purchase is being made for personal and lawful purposes.
  • You have reviewed the product details, quantity, price, and delivery information before placing the order.

We reserve the right to:

  • Cancel or reject an order due to pricing errors, stock unavailability, payment issues, or suspected fraudulent activity.
  • Verify customer or transaction information before processing an order.
  • Limit purchase quantities where reasonably necessary.
  • Refuse or cancel duplicate, suspicious, or unauthorized transactions.

Orders will be processed subject to successful payment authorization and product availability.

If an order is cancelled after payment has been successfully received, any eligible refund will be processed in accordance with our Refund & Return Policy.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery timelines displayed on our Website.

However:

  • Delivery timelines are estimates and are not guaranteed.
  • Delays may occur due to courier partners, weather conditions, public holidays, strikes, government regulations, transportation issues, or other circumstances beyond our reasonable control.
  • Customers are responsible for providing accurate and complete shipping information.
  • We are not responsible for delays or failed deliveries resulting from incorrect addresses, incomplete information, or the recipient being unavailable.

For further information, please refer to our Shipping Policy.

6. Returns, Refunds, and Exchanges

Returns, refunds, cancellations, replacements, and exchanges are governed by our Refund & Return Policy.

Customers are advised to review the Refund & Return Policy carefully before placing an order.

Products may need to meet applicable return conditions, including requirements relating to product condition, original packaging, tags, labels, and the applicable return period.

We reserve the right to reject a return, replacement, or refund request that does not meet the applicable requirements.

7. Product Quality and Care

Our clothing and fashion products are carefully sourced and offered with reasonable attention to quality.

To help maintain product quality and longevity:

  • Follow the care instructions provided on garment labels.
  • Wash and maintain products according to the recommended guidelines.
  • Avoid improper washing, drying, ironing, or storage where applicable.
  • Handle delicate fabrics, embroidery, prints, and embellishments according to their care instructions.

Natural or minor variations in fabric texture, color, embroidery, stitching, or prints may occur and do not necessarily constitute manufacturing defects.

We are not responsible for damage resulting from improper use, washing, maintenance, storage, or handling after delivery.

8. User Accounts

If you create an account on our Website:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for keeping your account information accurate and updated.
  • You are responsible for activities conducted through your account, subject to applicable law.
  • You must notify us promptly if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts involved in fraud, misuse, unauthorized activity, or violations of these Terms.

9. Limitation of Liability

To the maximum extent permitted by applicable law, SVAPNCLOTH PRIVATE LIMITED shall not be liable for:

  • Delays caused by courier partners or external circumstances beyond our reasonable control.
  • Losses resulting from incorrect or incomplete customer information.
  • Temporary Website interruptions or technical issues.
  • Indirect, incidental, consequential, or special damages.
  • Loss of profits, business opportunities, revenue, or data.
  • Damage resulting from improper use, washing, maintenance, or handling of products after delivery.

To the extent permitted by applicable law, our total liability relating to a specific product or transaction shall not exceed the amount actually paid for the relevant product or transaction.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, payment providers, delivery services, or other external platforms.

We are not responsible for:

  • Their content.
  • Their privacy practices.
  • Their products or services.
  • Their availability or security.
  • Transactions conducted through third-party websites.

Users access and use third-party websites or services subject to the terms and policies of those third parties.

11. Intellectual Property

All content available on our Website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Website design
  • Text
  • Icons
  • Software
  • Other Website materials

is the intellectual property of SVAPNCLOTH PRIVATE LIMITED or its respective licensors and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use of Website content is strictly prohibited without our prior written permission.

12. Privacy and Data Protection

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, store, protect, and disclose personal information.

By using our Website, you acknowledge that you have reviewed and understood our Privacy Policy.

We handle personal information in accordance with applicable Indian laws and regulations, including applicable requirements under the Digital Personal Data Protection Act, 2023 (DPDP Act).

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless SVAPNCLOTH PRIVATE LIMITED, its directors, employees, affiliates, partners, and service providers against claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your misuse of the Website.
  • Your violation of these Terms & Conditions.
  • Your violation of applicable laws or regulations.
  • Your infringement of any third-party rights.
  • Fraudulent or unauthorized activities conducted through your account.

14. Force Majeure

We shall not be liable for any delay, interruption, or failure in performing our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Government actions or restrictions
  • Strikes or labor disruptions
  • Pandemics or epidemics
  • Transportation or logistics disruptions
  • Internet or telecommunications outages
  • Power failures
  • Cybersecurity incidents
  • Supply chain interruptions
  • Payment network failures
  • Other unforeseen circumstances beyond our reasonable control

Our performance obligations will resume as soon as reasonably possible after such circumstances are resolved.

15. Termination

We reserve the right to suspend, restrict, or terminate your access to our Website, account, or services, with or without prior notice where permitted by law, if:

  • You violate these Terms.
  • Fraudulent or suspicious activity is detected.
  • You provide false or misleading information.
  • Your actions may harm our business, customers, Website, or systems.
  • You engage in unauthorized or unlawful activities.
  • Termination is required by applicable law.

Termination does not affect any rights or obligations that arose before termination.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and other mandatory legal provisions, any dispute arising out of or relating to these Terms, our products, services, transactions, or Website shall be subject to the jurisdiction of the competent courts located in New Delhi, Delhi, India.

17. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions from time to time to reflect changes in our business, Website, services, or applicable laws.

Updated versions will be published on this page along with a revised “Last Updated” date.

Your continued use of our Website after any modifications are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our products, orders, or services, please contact us:

SVAPNCLOTH PRIVATE LIMITED

Email: info@svapncloth.in
Alternate Email: svapncloth31@gmail.com
Phone: +91 7620510379

Address:
Second Floor, R-25 Rita Block, Shakarpur,
East Delhi, Delhi – 110092, India

Website: https://svapncloth.in