Effective Date: 17 January 2026

At SVAPNCLOTH PRIVATE LIMITED, your trust matters to us. This page explains how we handle your information when you browse, interact with, or shop from https://svapncloth.in.

We’ve written this policy to be simple and transparent so you clearly understand what happens to your data.

Your Interaction With Us

When you visit our website, place an order, or contact us, you share certain information with us. This may include your name, contact details, delivery address, and order-related information.

In addition, some technical data such as your device type, browser, and browsing activity is automatically collected to help us improve your experience.

We only collect what is necessary to provide our services effectively.

Why We Collect This Information

We use your information to run our business smoothly and serve you better. This includes:

  • Processing your orders and ensuring successful delivery
  • Keeping you updated about your purchases
  • Responding to your queries and providing support
  • Improving website performance and usability
  • Sending offers or updates (only when you choose to receive them)
  • Protecting our platform from misuse or fraudulent activity

Payments & Transactions

All payments made on our website are processed through secure third-party payment providers.

We do not store your card or banking details on our servers. Payment partners handle this data in accordance with their own security standards.

Who We Work With

To operate our services, we may share limited information with trusted partners such as:

  • Delivery and logistics providers
  • Payment processing companies
  • Hosting and technical service providers

These partners only use your information to perform their specific services and are required to keep it secure.

Cookies & Website Behavior

Our website uses cookies and similar technologies to make your browsing smoother. These help us:

  • Remember your preferences
  • Keep items in your cart
  • Understand how visitors use our site

You can manage or disable cookies through your browser settings if you prefer.

How Long We Keep Your Data

We keep your information only for as long as needed to:

  • Complete your orders
  • Maintain records for legal and accounting purposes
  • Resolve any disputes

After this, your data is either deleted or safely anonymized.

Your Control Over Your Data

You are always in control of your personal information. You may:

  • Ask us what data we have about you
  • Request corrections if something is inaccurate
  • Ask us to delete your data (where legally allowed)
  • Unsubscribe from promotional messages anytime

Safety Measures

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. While we follow industry-standard practices, no online system can be completely secure.

Age Restrictions

Our services are intended for individuals 18 years and above. We do not knowingly collect information from minors.

External Websites

Sometimes, we may include links to other websites for your convenience. Once you leave our site, we are not responsible for how those websites handle your data.

Legal Framework

We follow applicable Indian laws, including the Information Technology Act, 2000, to ensure your data is handled responsibly and securely.

Need Help or Have a Concern?

If you have any concerns related to your data or this policy, you can contact our Grievance Officer:

Mr. Abhishek
SVAPNCLOTH PRIVATE LIMITED
📧 grievance@svapncloth.in
📞 +91 7620510379

Address:
Second Floor, R-25 Rita Block, Shakarpur,
East Delhi, Delhi – 110092, India

We aim to respond within a reasonable timeframe.

Contacting Us

For any general questions or support:

SVAPNCLOTH PRIVATE LIMITED
📧 info@svapncloth.in | svapncloth31@gmail.com
📞 +91 7620510379